Staff warmth stands out here. Reviewers name Sarah, Alya, and Huda specifically, crediting them with quick orders, patient guidance, and genuine friendliness. The coffee itself earns steady praise for flavour and consistency across their espresso, Vietnamese, and matcha drinks, with pricing called affordable.
The store feels bright and comfortable, and no complaints surface in recent reviews. Service times are described as reasonable, with one reviewer noting staff caught a forgotten order. Their website lists premium handcrafted coffee, Vietnamese coffee, and specialty options like matcha lattes and mango frappés.
HWC Coffee draws regular customers for solid specialty coffee and a calm space near MRT Surian, with staff often praised for warmth and speed. But recent visits reveal inconsistency: some customers wait too long for basic orders or receive drinks made wrong despite specific requests, and occasional indifference from newer staff has left a few disappointed.
The herbal teas and red bean soups earn consistent praise for flavor and nutrition, and the space feels calm for a quiet sit. However, multiple reviews over years flag a persistent problem: staff (particularly older female and male employees) show irritation toward customers, ignore orders, serve lukewarm drinks, and neglect table cleaning. A few staff like Wendy stood out as kind, but the rudeness complaints dominate heavily.
Seoul Chicken delivers consistent Korean fried chicken and comfort dishes in a relaxed setting. Staff are welcoming, portions generous, and prices reasonable, though a few recent Grab orders flagged chicken quality drops that merit attention.
Last updated 2026-07-06
