PJ Cafe
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Wong Kok Char Chan Teng • 1 Utama

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 671 Google reviews · How we rank ›

2.6(671) 53 composite score See reviews on Google
Specialty Coffee & Roastery Cafes
Wong Kok Char Chan Teng • 1 Utama
Service
Specialty Coffee & Roastery Cafes
Reviews
671

What recent reviews say

Service is the core problem: staff avoid eye contact, ignore customers, rush diners through meals, and show irritation during basic transactions. Food quality swings wildly from acceptable to microwaved, overcooked, oversalted, or oily, with orders frequently delayed or mixed up. When staff do engage, they sometimes recover situations well, but this is rare enough that regulars express surprise. At 2.6 stars with 47% one/two-star reviews, this location struggles to meet basic expectations despite having a full menu and big portions.

Praised for
  • wide menu selection
  • generous portions
  • staff attentive when responsive
  • comfort food appeal
Watch-outs
  • inattentive or avoidant staff
  • inconsistent food quality and temperature
  • slow order processing
  • microwaved or poorly cooked dishes
  • orders mixed up or not served
slow-servicenoisy-crowdedpoor-air-conditioning
Best for: customers in a hurry who tolerate unpredictable quality for convenience
Think twice if: you value attentive service or consistent food quality; both are unreliable here

Strengths

  • broad menu variety
  • large dish portions

Worth knowing

  • Staff avoid making eye contact with customers and pretend not to notice requests
  • Fried chicken served microwaved and crumbly
  • Orders sometimes take 20+ minutes while newer arrivals are served first
  • Cashiers have shown impatience during payment and loyalty point entry

How it compares

  • Rated 2.6 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 34
Profile completeness 75
Verification 0

Rating breakdown

5
106
4
121
3
127
2
55
1
262

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Last updated 2026-07-06