Strong service from named staff like Farah and Paran drives many positive visits, with the Hokkaido cheese cake a reliable draw. However, cake timing during meals and quality consistency (dryness, custom decoration accuracy) frustrate customers enough that some say they won't return for desserts specifically.
Coffee Bean delivers solid coffee and tea in a relaxed setting, with staff who can be genuinely helpful and engaged. However, service swings wildly: some visits bring attentive handling and perfect drink timing, while others mean ignored customers, lost orders, and dismissive attitudes from behind the counter.
The café trades on its IKEA footfall and budget pricing, with croissants, carrot cake, and simple sandwiches earning regular praise. Khoiruz at the register won approval for attentive service. Yet the space squeezes diners, coffee hits vary wildly (some lattes taste thin, others over-extracted), and tables go uncleaned between seatings-staff sometimes ignore service requests entirely. Worth a quick bite after shopping, but don't expect consistency or elbow room.
Most visits land well: diners praise the masala tea (balanced, creamy, cardamom-forward), the creative thosai varieties (palak ghee, cheese, open fry), and staff warmth, especially a regular named Jeevaa. The kitchen struggles with consistency. Fillings pile heavy with onions or cabbage without warning; chutneys arrive cold; a 45-minute wait prompted cancellations while later arrivals got served faster. Paper serving (not plates) troubled one regular. Yet repeat customers keep coming back, drawn by genuinely good flavour and staff who listen to feedback. The core appeal is the thosai itself: flavourful, fresh, and different from typical spots. Most find that worth the current pace and occasional stumble. Budget accordingly-reviewers note it skews pricier than standard thosai places.
Last updated 2026-07-06
