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Gigi Coffee @1 Utama

Updated 2026-10-15 · 2,839 reviewed · 475 listed · Scored from 581 Google reviews · How we rank ›

4.0(581) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Study / Laptop-Friendly CafesBakery & Dessert Cafes
Gigi Coffee @1 Utama
Location
Bandar Utama, Petaling Jaya
Services
Study / Laptop-Friendly Cafes, Bakery & Dessert Cafes
Reviews
581
Ranking
#117 in Study / Laptop-Friendly Cafes
Best for
Quick coffee stops near One Utama, halal-conscious drinkers

Core details are sourced from this business's Google Business Profile (checked 2026-10-15). Website-sourced details were fetched 2026-07-06.

What do recent reviews say?

Gigi Coffee at One Utama earns a 4.0 average from 581 Google reviews, with 48% five-star ratings. Many visitors praise friendly baristas and good coffee. Other guests report rude staff and long waits.

Reviewers mention limited seats, especially downstairs, and some say the upstairs area fills fast. Several named staff members stand out. Stock gaps and app order handling also draw complaints.

Praised for
  • Friendly, helpful baristas
  • Good coffee and drinks
  • Pleasant atmosphere
  • Quick service at times
Watch-outs
  • Rude or moody staff at times
  • Long waits and unclear order status
  • Limited seating
  • Items or syrup out of stock
great-coffeefriendly-staffcozy-ambiancelong-wait-timesnoisy-crowded
Best for: Quick coffee stops near One Utama, halal-conscious drinkers
Think twice if: You need a long seat or a steady, predictable order experience. Some reviewers report rude staff and waits.

What are they good at?

  • Friendly baristas with named staff praised
  • Espresso drinks and milk teas
  • JAKIM halal certified (per website)
  • Near One Utama mall entrance

Worth knowing

  • Reviewers name staff Dania, Tasha, Rabia, and Rabiaatul for good service
  • Some reviewers report a 50% app discount on Raya Series drinks
  • Website lists Vanilla Latte, Hazelnut Latte, and Pecan Praline Latte at RM12
  • Website states JAKIM halal certification

What reviews say by service

Specialty Coffee & Roastery Cafes
Reviewers call the coffee good and tasty; one says the drinks are pricey but worth it.
Halal / Muslim-Friendly Cafes
Website states JAKIM halal certification; reviews do not discuss it.

How it compares

  • Rated 4 against a 4.44 average across the 132 study / laptop-friendly cafes businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 34
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
279
4
153
3
65
2
24
1
60

FAQ

Is Gigi Coffee at One Utama halal?
The business's website states it is Halal Certified by JAKIM. Reviews do not discuss this.
How much do drinks cost?
The website lists Americano and Espresso at RM6, lattes and cappuccinos at RM10 to RM12, and milk teas at RM12.

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Last updated 2026-10-15