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ZUS Coffee - Sunway Metro

Updated 2026-10-15 · 2,839 reviewed · 475 listed · Scored from 198 Google reviews · How we rank ›

4.2(198) 77 composite score See reviews on Google ✓ Google-verified
Specialty Coffee & Roastery Cafes
ZUS Coffee - Sunway Metro
Location
Bandar Sunway, Petaling Jaya
Service
Specialty Coffee & Roastery Cafes
Reviews
198
Ranking
#78 in Specialty Coffee & Roastery Cafes
Best for
office workers and regular commuters valuing quick specialty coffee stops

Core details are sourced from this business's Google Business Profile (checked 2026-10-15). Website-sourced details were fetched 2026-07-06.

What do recent reviews say?

Most visits land smoothly: staff remember regulars, baristas name-check on orders, and drinks arrive quickly with confident flavours. The space feels modern and stays comfortable even midday.

One quiet afternoon soured badly when a 45-minute wait went unannounced, the drink sat uncalled, and the order number never chimed loud enough from the kitchen area. That gap between competent coffee craft and inconsistent pickup communication is worth knowing.

Praised for
  • friendly and passionate staff
  • fast service
  • delicious drinks
  • clean and comfortable space
Watch-outs
  • slow service on quiet days
  • poor order-call system
  • staff inattentiveness
great-coffeefriendly-staffcozy-ambianceslow-service
Best for: office workers and regular commuters valuing quick specialty coffee stops
Think twice if: avoid on slow afternoons unless you have patience; order-ready calls can miss the waiting area

What are they good at?

  • specialty coffee menu (Vietnamese latté, Spanish latté, matcha)
  • staff know regulars and customise orders
  • quick turnaround during peak hours

Worth knowing

  • Named baristas Syaza, Izad, Puteri, and two female staff praised for Friday and Thursday shifts
  • Honey Lemon Peach Frappe and custom drink requests (Pinky Boo) mentioned
  • 45-minute wait recorded on a quiet day with no order-call system used

What reviews say by service

Specialty Coffee & Roastery Cafes
Specialty drinks (Vietnamese latté, Spanish latté, matcha latté, frappes) consistently praised for taste and flavour balance; customisation well-handled by baristas

How it compares

  • Rated 4.2 against a 4.49 average across the 124 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 48
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
144
4
12
3
8
2
3
1
31

FAQ

Is there parking or accessibility at the Sunway Metro location?
The inputs do not specify parking or accessibility details.
Can I order ahead online or via app?
Their website lists Pickup and Delivery services, but the inputs do not confirm an online ordering system.
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Reviewers would rather come back for the staff and the coffee than the seating. Many say the baristas are friendly even during rush hour, and the drinks taste fresh and balanced. Several describe the outlet as cozy, spacious for a ZUS, and a handy break while shopping at Sunway Pyramid. The downsides are mostly about space. One visitor found the room too small for a crowd, with few outside tables when people work inside. Another said a drink cost more and was smaller than at other branches. One reviewer was unhappy that a cup sleeve was not offered for a very cold drink.

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Last updated 2026-10-15