Jeremy's energy and multi-tasking skill during solo shifts stand out to regulars, who credit him with making the cafe feel welcoming. Beyond the staff, visitors consistently note well-made coffee, tasty food, and a relaxed space that keeps them returning.
The outlet earns praise for its friendly atmosphere and comfortable setting. Reviewers repeatedly mention service quality and the quality of drinks and food, with no recorded complaints across recent feedback. Staff appear engaged and positive even during busy periods.
Matcha-focused spot drawing strong praise for smooth drinks and helpful staff across 564 reviews. The aesthetic space appeals to enthusiasts, though one reviewer noted grainy texture in their iced latte and questioned whether promotional gifts inflate the five-star count.
Coffee here tastes clean and concentrated, not watery, and prices sit well below mall standard. Staff greet you warmly and answer questions about the menu. The Florida burger and chicken variants draw repeat orders at five to seven ringgit each when promotions run. Service moves quickly when foot traffic is light, though seating fills up. They use digital receipts and card payment only, which caught one customer off guard. Most items come with complimentary biscuits or cookies. Loyalty discounts reach 10%.
Most regulars return for expertly pulled shots and confident bean selection: Colombian and Brazilian variants are praised for their fruity and dark chocolate notes, and baristas take visible time brewing each order. The Sunway Square location struggles with cramped seating, unpredictable portion consistency (large cups skew too milky), and occasional service missteps like clearing unfinished cups without apology. Worth visiting for the coffee, but don't expect comfort or attentive floor service. Latte art draws Instagram attention, and pastries like chocolate shio pan and pistachio tiramisu earn their own admirers. Staff knowledge ranges from exceptional to indifferent depending on the shift.
Last updated 2026-07-06
