Core details are sourced from this business's Google Business Profile (checked 2026-10-15).
The Black Basket Cafe earns a 4.7 rating from 353 Google reviews, and most guests praise its dim, cozy room and good coffee. Pastries and cakes draw repeat praise too. Service is often described as warm and quick.
Complaints are sharper than the praise. Several reviewers report hidden extra charges above menu prices, a single pest sighting in a drink, and uneven cooking on pasta dishes. One guest said breakfast hot meals were unavailable before 10am.
Diners praise the cakes, especially the strawberry shortcake and crepe cakes, and find staff friendly. Savoury dishes and coffee draw mixed views. Opening hours end at 7pm, and the place can feel busy when full.
Reviewers mention friendly staff, a clean space for work, and good drinks. One reviewer found a coffee weak and the air conditioning too warm. Another was upset that the Butterber drink lacks a BB version. Overall, the 4.3 rating across 444 Google reviews leans positive.
Diners keep coming back for the calm, comfortable room and tasty food. Many reviewers say the service feels quick and warm, and a few mention the coffee by name. Staff get the most praise. One reviewer said the owner went out of their way to make a dish less salty. Another praised a server who checked in often. Parking is the main gripe, and prices feel high for the portions.
Last updated 2026-10-15
