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Tealive Petronas Ara Damansara

Updated 2026-10-15 · 2,839 reviewed · 475 listed · Scored from 123 Google reviews · How we rank ›

3.4(123) 50 composite score See reviews on Google ✓ Google-verified Publishes prices
Tea Houses & Traditional Tea CafesBrunch & All-Day Dining Cafes
Tealive Petronas Ara Damansara
Location
Taman Perindustrian Jaya, Petaling Jaya
Services
Tea Houses & Traditional Tea Cafes, Brunch & All-Day Dining Cafes
Reviews
123
Ranking
#7 in Tea Houses & Traditional Tea Cafes

Core details are sourced from this business's Google Business Profile (checked 2026-10-15). Website-sourced details were fetched 2026-08-12.

What do recent reviews say?

Drinks arrive well-made on good days, but the Petronas Ara Damansara outlet struggles with basic service. Staff frequently disappear without warning or signs, leave customers waiting 15+ minutes with no one at the counter, and treat orders as a burden rather than a responsibility. Inventory is unreliable: items promised on the menu vanish without explanation, and boba clumps or arrives partially cooked. Multiple reviewers encountered closed doors at listed opening times or near-stated closing times.

Repeat visits reveal patterns rather than flukes. The shift atmosphere feels hostile to customers-staff avoid eye contact, skip greetings, don't confirm drink preferences, and display visibly poor moods. One reviewer waited hours for a Grab order only to find the counter empty. Google hours do not match actual opening times. Unless management drastically improves scheduling and staff training, visits here carry high risk of wasted time and poor quality.

Praised for
  • nice drinks when available
  • decent tea quality (occasionally)
  • fair pricing on promotions
Watch-outs
  • staff attitude and rudeness
  • missing items and inventory problems
  • counter left unattended/no break signs
  • inconsistent boba quality
  • poor operational management
  • incorrect Google hours
slow-serviceoverpricednoisy-crowded
Think twice if: Long wait times, understaffing, staff attitude problems, and missing menu items are frequent complaints. Opening hours on Google do not match actual times.

What are they good at?

  • tea quality when in stock
  • promotional pricing (e.g. RM1.10 second cup Thursdays 3-6PM)

Worth knowing

  • Counter frequently left unattended with no break sign for 15+ minutes
  • staff disappearances during shifts reported multiple times
  • Grab orders delayed hours due to empty counter
  • boba quality varies-inconsistent texture, clumping, or undercooked
  • Google opening hours do not match actual operating times
  • RM1.10 second cup promotion on Thursdays 3-6PM per website

What reviews say by service

Tea Houses & Traditional Tea Cafes
Tea quality praised when available, but inventory gaps (no matcha, no pearls) frustrate orders.
Brunch & All-Day Dining Cafes
Brunch experience damaged by staff absences, no break signage, and service delays.

How it compares

  • Rated 3.4 against a 4.35 average across the 84 tea houses & traditional tea cafes businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 5
Review volume 91
Review recency 91
Review sentiment 29
Profile completeness 75
Verification 30

Rating breakdown

5
42
4
28
3
17
2
4
1
32

FAQ

What are the actual opening hours?
Google lists 7 days, but multiple reviews confirm the displayed hours do not match. One reviewer found the outlet closed at what Google claimed was 1.5 hours before closing; another arrived at 11:30am when Google said it opened at 10am but staff said it opens at 12pm. Contact the business directly to confirm.
Is there a discount or promotion?
Their website lists a second cup on Thursday 3-6PM for RM1.10, but inventory shortages mean items may not be available.
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Last updated 2026-10-15