
Drip @ Hilton Petaling Jaya
Staff warmth and coffee quality drive most visits, with regulars naming baristas Mukhriz, Jega, and Raja as exemplary. One guest praised specialty Dilmah tea pairings and pandan cheesecake; another noted excellent attention to detail in plating. However, a recent incident revealed hospitality gaps: a guest was told the cafe was closed at 6:25 PM despite a 7:00 PM posted close, then received no water or service while seated nearby, even as other guests were served. Older reviews also flagged inconsistent coffee preparation and insufficient barista training.

