- Location
- Bandar Sunway, Petaling Jaya
- Reviews
- 411
- Best for
- Visitors who can accept slow counter and app orders
Core details are sourced from this business's Google Business Profile (checked 2026-10-15).
What do recent reviews say?
Reviewers see a clear split here. Many single-star reports describe slow app orders, missed items, and staff who seem unaware of pending orders. A few visitors praise kind staff and fresh food.
Paying attention to the store's delivery and counter flow matters most. Reviews mention cash-only payment at one visit, the store closing for weeks at Block A, and a 7am opening time that did not hold. Some praise remains for helpful staff.
Praised for
- Friendly staff on some visits
- Good food and fresh drinks for some reviewers
- Quick service on busy days
Watch-outs
- Delayed app and room orders
- Slow cashier and counter service
- Missing items like straws
- Sold-out items and slow refunds
- Poor takeaway packing and cold drinks
friendly-staffslow-servicelong-wait-timesclean-restroomconsistent-quality
Best for: Visitors who can accept slow counter and app orders
Think twice if: You need fast orders, a full menu, or a reliable refund process. Recent single-star reviews are frequent.
What are they good at?
- Coffee and food near a medical centre
- App ordering and room delivery
- Some staff praised for kindness
Worth knowing
- One reviewer waited nearly two hours for an app order, then waited for a refund
- A reviewer named staff member Shimah for replacing a spilled drink for free
- Reusable straws cost RM1 to buy, per one review
- A review says the Block A store closed and was replaced by Paul cafe
- The store reportedly ran out of takeaway bags on one visit
What reviews say by service
- Brunch & All-Day Dining Cafes
- One reviewer liked the chicken patty breakfast sandwich, but others said food reheating and service were slow.
- Specialty Coffee & Roastery Cafes
- Mixed: one reviewer said the caramel drink tasted like sweetened milk, while others praised fresh drinks.
How we scored this
Ranking Method Star rating 35
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 75
Verification 0
Rating breakdown
5
195
4
107
3
51
2
15
1
43
FAQ
- Are the opening hours listed?
- Yes, Google lists opening hours for seven days. One reviewer said the store was not open at 7.52am, so check before you go.
- Does this branch take card payment?
- One recent review says the store accepted only cash on one visit, so bring cash as a backup.