Sonny delivers genuinely tasty bagels with real care in execution, and many diners rave about the mushroom and specialty wood-fired varieties. Yet the operation struggles badly with basics: tables can require an hour-plus wait, half the menu vanishes by noon, kitchen service gaps stretch to 40 minutes, and some staff respond to customer issues with sarcasm rather than help. The one-bagel-per-person rule and steep pricing (RM60 for two with wood-firing surcharge) frustrate those already tired from waiting. Best experienced as a weekend takeaway at off-peak times, not brunch dine-in.
For a bagel specialist, the core product wins enough loyalty to pack the place, but operational chaos and inconsistent service mean each visit feels like a gamble.
The Coffee wins over visitors with specialty drinks (strawberry matcha, chai, iced lattes) that hit the mark and baristas who remember names and offer free samples. The space is clean, relaxed, and works equally well for board game meetups, work sessions, or solo downtime, though the location is best known among PJ locals already familiar with JAM.
Staff genuinely make customers feel at home, and the coffee usually delivers-when it does, it ranks among the best in the city. The kitchen leans toward proper meals rather than standard cafe fare: steak and eggs, pesto sandwiches, high-protein options. But quality slips: some batches taste off, fries come under-seasoned, and the till occasionally rings up wrong. The space itself, tucked in JAM PJ with alfresco seating, hits that sweet spot between work-friendly and social. The loyal core returns because coffee and service consistency outweigh the stumbles. Weekends pack out fast; reserving a table helps. For a long black at RM6, or a cinnamon latte that sticks with you, most walk away happy. Just know that on an off day, you might land a latte that tastes flat, and a pesto toastie won't always justify its price tag.
Most visits deliver reliable coffee, nasi lemak, and toast at fair prices in a comfortable air-conditioned space. Set meals come with drink choices and a dessert, and staff accommodate requests like substituting anchovies for cucumber; a few customers noted texture issues with certain dishes or minor air-con adjustment needs.
Last updated 2026-07-06
