Food quality shines when it arrives: reviewers consistently praise fresh vegetables, balanced flavours, and healthy bowls that taste as good as they look. Service and ordering undermine that strength. A redesigned QR-code system has made getting food needlessly complicated, staff turnover has eroded friendliness, and portion sizes fall short of photos, leaving many loyal customers frustrated enough to swear off the chain.
Recent shift: Staff changes 7-11 months ago marked a drop in service quality and customer rapport. No recovery noted in recent reviews.
Strong pasta credentials and attentive service earn loyalty from some diners, but execution wavers across dishes and price expectations. Handmade pasta texture impresses when it lands, yet salty sauces, undercooked clams, and oily appetisers frustrate others. Staff friendliness carries meals that food sometimes doesn't.
Qson stands out for its signature Malaysian-inspired cakes: the cempedak and onde-onde receive consistent praise for flavour balance and moist texture, while their coffee and pastries hold their own. The owner and team show genuine warmth, often going beyond the menu to please guests. But sweetness levels and pricing divide opinion, and frozen-pie wait times (around 30 minutes) frustrate quick-lunch visitors. Best visited when you have time to linger. Most customers experience a calm, decorated space in Taman Megah mall suited to afternoon breaks or leisurely coffee with cake. Specialty sourdough, croissants, and daily pastries anchor the bakery side; the coffee menu includes signature drinks with fruit and jasmine notes. Takeaway pricing includes a 10% service charge, and the cafe now welcomes pets at designated tables.
Lao Mao delivers reliable comfort food centred on Sarawak laksa, kolo mee, and house-made cakes in a homey Taman Megah setting. Owner Marianne is known for personalising visits, including time with customer pets. Standout dishes earn consistent praise for texture and flavour depth, though some diners find pricing steep relative to execution, and table upkeep occasionally falls short during rushes. Service speed wavers when the cafe fills up. A few first-time visitors landed disappointed by laksa or nasi lemak, suggesting menu consistency matters as much as reputation. Drinks merit attention: cendol and asam laksa score highly, though diluted tea has been flagged. Best visited when you can linger without pressure.
Last updated 2026-07-06
