- Location
- Bandar Utama, Petaling Jaya
- Reviews
- 62
- Best for
- Casual coffee drinkers who want friendly service and a quiet spot
Core details are sourced from this business's Google Business Profile (checked 2026-10-15). Website-sourced details were fetched 2026-08-12.
What do recent reviews say?
Kenangan Coffee at 1 Utama earns a 3.7 average from 62 Google reviews, with 63% five-star and 31% one or two-star ratings. Most recent reviewers praise friendly staff and good drinks. Several also call the space quiet and calm.
The staff get the most praise, including one barista who fixed a too-sweet drink by remaking it without fuss. Some reviewers say the coffee tastes like a machine made it, and one called a rival latte better. Sweetness is a common issue, so ask for less sugar when ordering.
Praised for
- Friendly, polite staff
- Good-tasting drinks
- Quick drink preparation
- Quiet, pleasant atmosphere
Watch-outs
- Drinks sometimes too sweet
- Some reviewers say coffee tastes machine-made
- Mixed reviews on coffee quality
friendly-staffcozy-ambiancegood-value
Best for: Casual coffee drinkers who want friendly service and a quiet spot
Think twice if: You want strong, bold coffee; some reviewers find drinks too sweet or machine-like.
What are they good at?
- Friendly, polite staff who help with drink changes
- Quiet seating suited to chilling with friends
- Quick drink preparation
Worth knowing
- A barista remade a too-sweet drink after a customer raised it at the counter
- Reviewers mention a salted caramel macchiato and a pistachio macchiato
- A reviewer recommends the chocolate ice cream puff
- Iced vanilla latte praised for consistency, including delivery orders
What reviews say by service
- Specialty Coffee & Roastery Cafes
- Drink quality praised by many, but one reviewer found it machine-like.
How we scored this
Ranking Method Star rating 27
Review volume 78
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30
Rating breakdown
5
39
4
2
3
2
2
3
1
16
FAQ
- Can I order less sweet drinks?
- Yes. Several reviewers ordered less sweet drinks, though one found their drink still too sweet and staff remade it.