
Xiao By Crustz
Xiao By Crustz in Seksyen 19 draws strong praise for its pastries, cakes, and calm interior. Reviewers also like the attentive staff and unique drinks. Parking near the shop can be tough at peak times.
Core details are sourced from this business's Google Business Profile (checked 2026-10-15).
Reviewers return weekly for carrot cake, cheesecake, and handmade pan mee at prices well below PJ averages. The family-run shop under owner Shirley rotates new cake flavours monthly and cooks noodle dishes fresh, though the small pink storefront gets stifling hot and isn't designed for long visits.

Xiao By Crustz in Seksyen 19 draws strong praise for its pastries, cakes, and calm interior. Reviewers also like the attentive staff and unique drinks. Parking near the shop can be tough at peak times.

Diners often come back for the soufflé pancakes and desserts, which many call fluffy and memorable. Coffee gets fair marks, and the pet-friendly outdoor seating draws regulars. Mains get mixed reactions, with some dishes praised as tasty and others called too salty or oily. Service and hygiene are the weak spots. A few guests report a rude moment at checkout or during a late dine-in request. One reviewer found a bed bug on a sofa and another reported a staff member vaping in the customer toilet.

Most reviewers enjoy the food and drinks, with the latte, croissants, and pasta getting repeat mentions. Many praise the friendly staff and calm, comfortable setting. Ratings are high overall, yet a visible minority report weak or oily dishes. Complaints cluster around a few issues. One diner reported flies landing on food during a meal. Another described a dish that left them choking, and found staff slow to help. Prices draw mixed comments, with some calling them reasonable and others calling them high.
Last updated 2026-10-15