Beutea 茶仙子 @ Damansara Uptown

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 44 Google reviews · How we rank ›

3.3(44) 56 composite score See reviews on Google ✓ Verified

Specialty Coffee & Roastery Cafes

Service: Specialty Coffee & Roastery Cafes
Reviews: 44

What recent reviews say

Tea quality draws praise for flavor and variety, and staff occasionally shine with product knowledge and flexibility. However, slow service during quiet periods and a serious incident of overselling limited-edition items with poor conflict resolution have eroded trust, leaving the outlet marked by stark rating splits between five- and one-star reviews.

Recent shift: A serious overselling and refund incident 8 months ago involving a limited-edition product led to a formal legal complaint; no evidence of resolution or service improvement since

Praised for

knowledgeable staff recommendations
strong, smooth tea flavor
willing to serve near closing

Watch-outs

long wait times despite few orders
overselling and refund instead of fulfillment
inconsistent service quality
limited non-dairy options

slow-servicefriendly-stafflimited-parking

Best for: tea enthusiasts seeking strong-flavored specialty drinks, not office workers needing fast lunch service

Think twice if: you need quick service during lunch hours or have specific limited-edition orders that depend on reliable fulfillment

Strengths

strong tea flavor profiles
knowledgeable menu guidance when available

Worth knowing

Staff member Chew involved in overselling dispute and poor customer service recovery
Culinary-trained staff member Lea mentioned as delivering good experience
Oversold limited-edition XL plushie at 2pm pickup with refund-only resolution led to formal legal complaint
One reviewer noted 'barely anyone' in shop but 3 floor staff not prioritizing drink preparation

What reviews say by service

Specialty Coffee & Roastery Cafes: Tea strength and flavor consistency praised; limited non-dairy options and weak service consistency noted

How it compares

Rated 3.3 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
Has more Google reviews than 17% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 13

Review volume 72

Review recency 100

Review sentiment 45

Profile completeness 100

Verification 30

Rating breakdown

Request a quote

Similar cafes nearby

Duo Kopi

4.5(237)✓ Verified

Duo Kopi wins praise for its coffee quality and affordable blend of local and Western cafe food in a welcoming, greenery-touched modern space. Staff attentiveness and portion generosity stand out, though inconsistent wait times and kitchen pace frustrate some-a few customers report 30-40 minute delays even during quiet periods, while others receive food in ten minutes. The curry-based dishes (chee cheong fan, roti banjir) and nasi lemak draw repeat visits, though occasional misses on ingredient freshness (soggy croissant fillings, room-temperature eggs) remind first-timers to check before diving in. Noise levels spike when full; not all staff greet customers reliably.

Specialty Coffee & Roastery Cafes

View profile

Today's by Dalton @Damansara Uptown

3.9(112)✓ Verified

Croffle and coconut drinks are the draw here, and when they land right, reviewers rave. The space is quiet and clean, and the owner hires people with disabilities. But service clarity stumbles repeatedly: staff forget to mention promotions, won't explain payment rules or coupon policies, and sometimes seem indifferent to customers. Glove hygiene during food prep concerned one reviewer, and ventilation smells strong. Many feel the RM 20 sets and premium pricing do not match small portions or consistency. Coffee is solid when it arrives. A bring-your-own-cup discount (around RM 3) helps offset the cost. The back seating has no power outlets. This place works best for a quiet solo visit or a casual meetup, but it asks patience with staff and a willingness to pay more than similar cafes nearby.

Bakery & Dessert CafesSpecialty Coffee & Roastery Cafes

View profile

Aftermeal Desserts • Damansara Utama

4.6(2689)✓ Verified

Aftermeal is known for its fine shaved ice desserts with balanced sweetness and thoughtful toppings that draw repeat visitors. Quality consistency has wavered in recent years, with some signature items losing their original appeal, and occasional gaps in staff menu knowledge or service can dent the experience.

Specialty Coffee & Roastery CafesBakery & Dessert Cafes

View profile